Privacy Policy

1. Introduction

This Privacy Policy explains how DJI Solutions LLC, a Wyoming limited liability company ("DJI Solutions," "we," "us," or "our"), collects, uses, discloses, and safeguards information when you visit djisolutions.com (the "Website") or request our AI Visibility Audit or related services (the "Services").

By using the Website or Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use the Website or Services.

2. Information We Collect

2.1 Information You Provide to Us

• Website URL you submit through the "Scan My Website" form.
• Contact details such as name, email address, and business name when you request an audit, book a call, or correspond with us.
• Correspondence when you email us or otherwise communicate with us.

2.2 Information Collected Automatically

• Usage data — pages visited, time on page, referring URL, scroll depth, and interaction events.
• Device and browser data — IP address, approximate geolocation derived from IP, browser type and version, operating system, and device identifiers.
• Cookies and similar technologies — see Section 8.

2.3 Information From Third Parties

We may receive limited information about you from our service providers (for example, analytics data, email deliverability data, or CRM records you authorized another system to share).

2.4 Sensitive Information

We do not intentionally collect sensitive personal information (such as Social Security numbers, financial account information, government ID numbers, precise geolocation, or health data). Please do not submit such information through our Website.

3. How We Use Your Information

We use information for the following business and commercial purposes:

• Delivering your AI Visibility Audit and related results.
• Responding to inquiries, scheduling calls, and providing customer support.
• Sending service communications, follow-ups, product updates, and relevant educational content.
• Improving the performance, content, and usability of the Website and Services.
• Detecting and preventing fraud, security incidents, and abuse.
• Complying with applicable legal obligations and enforcing our agreements.

4. Legal Bases for Processing (EU/UK Residents)

If you are in the European Economic Area, United Kingdom, or Switzerland, we rely on the following legal bases to process your personal data under the GDPR:

5. How We Share Information

We do not sell your personal information for money. We do not share personal information for cross-context behavioral advertising. We disclose information only in the limited circumstances below.

5.1 Service Providers (Sub-processors)

We use trusted third parties to operate our business. These providers access information only as needed to perform services for us and are contractually required to protect it.

5.2 Redirect to GEO Scan Pro

When you submit your website URL through the Scan form, you are redirected to geoscanpro.com, which operates the audit technology. Information you submit on that site is handled under the GEO Scan Pro privacy policy. Please review it before submitting information there.

5.3 Legal and Safety Disclosures

We may disclose information if required by law, subpoena, court order, or other legitimate legal process, or if we believe disclosure is reasonably necessary to protect the rights, property, or safety of DJI Solutions, our clients, users, or the public.

5.4 Business Transfers

If DJI Solutions is involved in a merger, acquisition, financing, reorganization, or asset sale, information may be transferred as part of that transaction. We will notify you of any such change that materially affects how your information is handled.

6. International Data Transfers

DJI Solutions is based in the United States, and our service providers (including AWS) operate servers in the United States and potentially other jurisdictions. If you access the Website from outside the United States, your information will be transferred to, stored, and processed in the United States.

For transfers of personal data from the European Economic Area, United Kingdom, or Switzerland to the United States, we rely on legally recognized transfer mechanisms, including Standard Contractual Clauses adopted by the European Commission or participation in the EU-U.S. Data Privacy Framework (where our providers are certified). You may request a copy of the relevant safeguards by contacting us at privacy@djisolutions.com.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When no longer needed, information is deleted, anonymized, or securely archived.

8. Cookies and Tracking Technologies

Cookies are small text files placed on your device when you visit a website. We use the following categories:

You can control cookies through your browser settings and delete them at any time. Disabling cookies may limit some Website functionality. If you are in a jurisdiction that requires opt-in consent for non-essential cookies (such as the EU/UK), we will request consent before setting any cookies that are not strictly necessary.

9. Do Not Track and Global Privacy Control

Do Not Track ("DNT"). Our Website does not currently respond to DNT browser signals because no common standard for interpreting them has been adopted.

Global Privacy Control ("GPC"). We recognize and honor Global Privacy Control signals transmitted by your browser or extension as a valid request to opt out of the sale or sharing of personal information, as required under California, Colorado, and other applicable state privacy laws.

10. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (HTTPS/TLS), access controls for internal systems, and working with reputable service providers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify affected individuals and applicable regulatory authorities consistent with applicable laws. Notification will include, where known: the nature of the breach, categories of information affected, measures we are taking in response, and steps you can take to protect yourself.

12. Automated Decision-Making

Our AI Visibility Audit uses automated analysis to evaluate how AI systems interpret a website and to generate a visibility score and recommendations. This analysis does not produce legal or similarly significant effects about you individually, and all results are reviewed with you by a human consultant before any business decisions are made. If you would like a human to review any automated output or explain how the result was produced, contact us at privacy@djisolutions.com.

13. SMS and Text Messages

We do not currently send SMS or text messages from the contact information you provide through our Website. If we introduce SMS communications in the future, we will obtain your prior express written consent as required by the Telephone Consumer Protection Act (TCPA) and update this Privacy Policy before doing so.

14. Health Information and HIPAA

DJI Solutions is not a Covered Entity or Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). We do not collect, process, store, or transmit Protected Health Information (PHI) on behalf of any healthcare provider.

Our Services analyze publicly available business information and marketing content. Med spa and healthcare clients remain solely responsible for HIPAA compliance on their own platforms, websites, and internal systems. You agree not to submit PHI or any patient-identifiable health information to DJI Solutions through our Website or Services.

15. Your Privacy Rights

15.1 Rights Available to All Users

Regardless of where you live, you may contact us to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information, subject to legal exceptions.
• Opt out of marketing communications at any time using the unsubscribe link or by contacting us.

15.2 California Residents (CCPA / CPRA)

If you are a California resident, you have the rights to: (a) know what personal information we collect, use, and disclose; (b) request deletion of personal information; (c) correct inaccurate personal information; (d) opt out of the sale or sharing of personal information; and (e) limit the use of sensitive personal information. We do not sell or share personal information as those terms are defined under the CCPA/CPRA.

You may designate an authorized agent to make requests on your behalf. We will verify your identity and respond to verifiable consumer requests within 45 days, with one 45-day extension where reasonably necessary. You will not be discriminated against for exercising these rights.

California's "Shine the Light" law (Civil Code § 1798.83) permits California residents to request disclosures about certain information sharing for third parties' direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

15.3 Residents of Other U.S. States

If you are a resident of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), Oregon (OCPA), Montana (MCDPA), Iowa (ICDPA), Tennessee (TIPA), Delaware (DPDPA), New Jersey (NJDPA), Indiana (ICDPA), Minnesota (MCDPA), Maryland (MODPA), Nebraska, New Hampshire, or any other state that grants comprehensive privacy rights, you may have the right to:

• Confirm whether we are processing your personal data and access that data.
• Correct inaccuracies.
• Delete personal data you provided or that we obtained about you.
• Obtain a portable copy of your personal data.
• Opt out of targeted advertising, the sale of personal data, and certain profiling activities.
• Appeal our decision regarding a privacy request (where your state law provides this right).

To exercise these rights, email privacy@djisolutions.com. We will verify your identity and respond within the time frames required by your state's law.

15.4 EU/UK/Swiss Residents (GDPR / UK GDPR)

If you are in the European Economic Area, United Kingdom, or Switzerland, you have the rights to: access, rectification, erasure, restriction of processing, data portability, objection to processing, and the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

You also have the right to lodge a complaint with your local data protection authority. A list of EEA supervisory authorities is available at edpb.europa.eu. UK residents may contact the Information Commissioner's Office.

15.5 How to Exercise Your Rights

Send requests to privacy@djisolutions.com with the subject line "Privacy Request." We will verify your identity before responding. Requests are free of charge unless excessive or repetitive.

16. Children's and Teen Privacy

Our Website and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If we learn that we have collected information from a child under 13, we will delete it promptly.

For California residents between the ages of 13 and 15, we do not sell or share personal information and will honor opt-in consent requirements before doing so. If you believe a minor has provided us information, please contact us and we will delete it.

17. Third-Party Links

Our Website may link to third-party sites (including geoscanpro.com and partner platforms). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting information.

18. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective Date" and "Last Updated" dates above and provide reasonable advance notice — typically by posting a prominent notice on the Website and, where practical, by emailing users on our mailing list at least 30 days before the changes take effect. Your continued use of the Website after the effective date constitutes acceptance of the updated policy.

19. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of the State of Wyoming, without regard to its conflict of laws principles. Any dispute arising out of or related to this Privacy Policy will be brought exclusively in the state or federal courts located in the State of Wyoming, and you consent to personal jurisdiction and venue in those courts. Nothing in this section limits any non-waivable rights you have under applicable consumer-protection law.

20. Contact Us